Service Management Specialists


From Play To Flybe

Like many businesses today, the regional airline Flybe is undergoing a period of significant business change. To enable this, a large amount of time and effort is going in to business analysis and project benefits realisation.

Sapphiratech are very proud to be providing project management and business analysis resource, into this exciting and forward thinking company.

What's really setting Flybe apart for us is playfulness. In a age of stressed workforces and ever more to do, we believe that this is the route to a sustainable business. Backing this up is a solid, but unobtrusive governance structure, which we could all learn from.

We're really pleased to be working on the smooth introduction of the leading IT service management software, ServiceNow. Flybe is taking advantage of Sapphiratech's ITIL and project management expertise in this area. Having undergone several implementations, Sapphiratech was a natural choice of partner. Working with the internal IT team already in place, we're embedding a culture of continuous service improvement. Taking advantage of the ServiceNow integration and automation capabilities, Flybe will also improve visibility and consistency in their IT service

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