Service Management Specialists


Building ITIL Best Practice At Bradfords

We're working with Bradfords Group to provide interim IT application services management. Bradfords is one of the largest independent Builders Merchants in the UK and has been supplying materials to the trade for over 200 years.

Sapphiratech are providing team management, to provide a safe pair of hands in the support of their key BisTrack ERP and Microsoft Dynamics GP applications.We are also adding value into the IT service by a staged introduction of ITIL areas such as Service Design, Service Transition and Service Operations.

Starting in the centre with the existing IT Portfolio, we've introduced Change Control, Support Models, CMDB and more.